Call centre worker should be paid for system start-up time, court rules

[Rohr]

Call centre worker should be paid for system start-up time, court rules

Call centre workers who are supposed to be ready to start answering phones at 9am should be paid for the 10 minutes it takes them to start up their systems, appeal court judges in The Hague have ruled. The case was brought by a man who worked for Teleperformance in Zoetermeer. He was required to … Continued
Source: Call centre worker should be paid for system start-up time, court rules